What is reflective listening example?
Fellow: “You feel that what you learned in class didn’t reflect what was on the exam.” Student: “I’m really struggling with small groups. I don’t get the point of them, and I don’t like having to hear from other people. I just want to hear from the professor.”
What is reflective listening approach?
In reflective listening, the listener tries to clarify and restate what the other person is saying. Help the other person clarify their thoughts. Reassure the other person that someone is willing to attend to their point of view and wants to help them express their thoughts.
What are the 3 components of active listening?
Three Components to Active Listening
- Comprehend. The listener pays attention to the speaker’s verbal and non-verbal language to fully understand what they’re trying to communicate.
- Retain. The listener tries to remember key points of the speaker’s message using their memory or via note-taking.
What are the types of reflective listening?
There are five type of reflective listening statements:
- Acknowledging responses.
- Reflecting content.
- Reflecting feelings.
- Reflecting meaning.
What are the four skills of reflective listening?
The four main steps involved in reflective listening are:
- Listen to the speaker’s message.
- Analyze the meaning of the speaker’s message.
- Reflect the message back to the speaker.
- Confirm that you properly understood the message.
What are the three defining features of reflective listening?
It involves establishing rapport (social harmony), empathy, and understanding by reflecting the thoughts and feelings that you’ve heard and seen. You’re not there to offer a perspective, opinion, or solution. You’re just there to listen.
What three qualities does reflective listening require?
Reflective Listening – The main principles of reflective listening are:
- Listening before speaking.
- Deal with personal specifics, not impersonal generalities.
- Decipher the emotions behind the words, to create a better understanding of the message.
- Restate and clarify how you understand the message.