How do I check my Astro bill?
Astro Self-Service Portal Visit https://selfservice.astro.com.my. Login with your email/ mobile number and password. Select “Personal Info” from the side menu. Go to “Billing Information” and click “Change” for Bill Delivery Method.
How can I see my Astro bill on WhatsApp?
d) Message “Hi” to our WhatsApp number at 03-9543 3838 and follow the steps provided.
How do I reconnect my astro after payment?
What should I do if I’ve paid my overdue bill but my account is still suspended? Don’t worry, it takes up to 3 hours to reconnect once payment has been reflected in your account. To check your account status, you may do so via Astro Self Service or WhatsApp “Hi” to 03-95433838.
What is Astro Biller Code?
Here are the most common JomPAY Biller Codes : 9639 – Astro. 9217 – Air Kelantan Sdn Bhd. 8888 – TM Unifi.
What is my Astro account number?
Your Astro account number is a 10-digit combination e.g. 08XXXXXXXX. You may log on to Astro Self Service or refer to the top right-hand corner of your bill.
What is Astro JomPAY code?
JomPAY Look for the JomPAY logo on your latest bill, log into your preferred online banking platform, and submit your payment details. • Biller Code: 9639 (unique to Astro only)
What is Astro reconnection fee?
Yes, a charge of RM20.00 (inclusive of 6% GST) will be imposed upon reconnection.
How can I talk to Astro customer service?
Call Us
- General line: 03 – 9543 3838.
- IPTV Customer Service: 03 – 9543 1543.
- NJOI Customer Service: 03 – 9543 8100.
How do I get a biller code?
How do I find a Biller Code? On a bill, you can find it in the payment options section, usually on the back or second page of the bill.
What is my Astro NJOI account number?
Where can I find my NJOI Prepaid account number and smartcard number? You can find your NJOI Prepaid account number and smartcard number when you log into the Online Self Service Portal. Alternatively, you can find your smartcard number right on the TV screen when you go to Channel 200.
How do I know my account number?
Method 1 of 2: The first series of numbers printed on the left-hand side of the bottom of a check is the bank’s 9-digit routing number. The second series of numbers, usually 10-12 digits, is your account number. The third and shortest series of numbers printed at the bottom is the check number.
How do I activate Astro back?
Type ASTRO RCO AC and send to 33310. You will get a message and your service normally will be restored within 3 HOURS. Normally it would take about 20 – 40 minutes.