How do I get in contact with Minecraft?

How do I get in contact with Minecraft?

Unfortunately, Mojang does not have a customer service telephone or cellphone number. Consequently, you have to try other means of communication. The best way to contact Mojang is through their help desk at help.mojang.com.

How do I find my transaction ID for Minecraft?

Look in your Inbox for an email sent by Mojang Studios ([email protected]) to locate your transaction ID. Unfortunately, due to security and privacy protocols, Mojang cannot provide Transaction IDs for any reason. Note: If you don’t see it in your Inbox, check your spam or junk folder for the email.

How do I complain to Minecraft?

Here’s the main page of feedback.minecraft.net! From here, you can search for a topic, post an idea, log in, or visit a random post. Choose ‘Categories’ to find all the categories we’re talking about! To get started, log in to the feedback site with your free Microsoft account.

Can you refund Minecraft?

Refunds are available if you contact Minecraft Support within 15 days of purchase and if: You made a duplicate purchase. A purchase was made without your permission. You’re unable to play your game after visiting our technical support resources.

How do you check if you own Minecraft?

  1. Select the Xbox button to open the guide (the menu on the Xbox console), and then select My games & apps > See all.
  2. Under Games, you will see all games you own.
  3. If a game you own has not yet been installed on your console, you will see a download icon on the game title.

How do you get a Mojang account on 2021?

There is no way to create a new Mojang account. Even if you could create a new Mojang account, you would need to migrate it to a Microsoft account soon anyway.

How does a transaction ID look like?

The transaction ID is a special set of numbers that defines each transaction. Typically, the key consists of numbers and letters (a 12-18 digit code). If the customer wants to search for a particular payment, the transaction ID is needed. The ID is also essential if the client has an intention to ask for a refund.

Can you have 2 Minecraft accounts on the same email?

Multiple Accounts on One Email Address Currently, only one copy of each Mojang Studios game is allowed per migrated account. For people with multiple Minecraft accounts linked to a single email, this means that you will have to choose which account to migrate.

Is Minecraft owned by Microsoft?

Microsoft’s $2.5-billion purchase of “Minecraft” brought the wildly popular block-building and adventure game to new players across multiple platforms. Microsoft expanded the game beyond Xbox, added new features and content and launched an educational version of “Minecraft” designed for classroom use.

Can you get a refund on Minecoins?

Can Minecoins be refunded? All Minecraft Coin purchases are final. However, if an unauthorized purchase was made by someone else, contact store support for the device that made the purchase. For Microsoft Store purchases, contact Microsoft Support.

How do I refund bedrock?

Here are the steps:

  1. Go to your Microsoft account page and sign-in.
  2. Choose Payment & Billing from the top menu.
  3. Pick Order History.
  4. Find the purchased Minecraft game and click on Request a Refund button.
  5. Choose the reason for returning the game from the dropdown menu.
  6. Write down any additional details in the textbox.