What is front desk app?

What is front desk app?

A front office application is any software that has a direct relation to customers. It provides functionality and data necessary to take orders, configure complex products and provide effective service and support to customers.

What are the software used in front office?

1. eZee Front desk. Many hotels use this brainchild of eZee Technosys for hotel reservations, rate management, revenue maximization, and event management. In fact, EZee Frontdesk is rated among the fastest growing softwares in the property management realm.

What do you call the person at the front desk?

A receptionist is an employee taking an office or administrative support position. Such receptionists are often called front desk clerks. Receptionists cover many areas of work to assist the businesses they work for, including setting appointments, filing, record keeping, and other office tasks.

What do people at the front desk do?

Front desk clerks greet arriving guests and check them into hotels and lodging facilities. They give them room keys and paperwork, and direct them to guest rooms and various areas of the hotel. They field questions throughout the guests’ stay, and check guests out of the hotel when they depart.

What is front office receptionist?

Front desk receptionists usually act as gatekeepers for an office. They allow access to other employees, answer phones, transfer calls, schedule appointments, answer questions, give directions and manage the flow of traffic in the office. It is the front desk receptionist who greets anyone who enters the building.

What industry is receptionist?


Healthcare and social assistance $15.46
Professional, scientific, and technical services 15.09
Administrative and support services 14.98
Religious, grantmaking, civic, professional, and similar organizations 14.37
Personal care services 12.91

Are computers useful in the front office?

In hotel front office, computers are used to create bills and invoices, to monitor bookings and reservations, to check-in and check-out guests, to record guest expenditure and share information within and across the hotel.

What is a fancy name for receptionist?

Job titles for receptionists include ​front desk executive​, ​administrative assistant​, ​front desk officer​, ​information clerk​, ​front desk attendant​ and ​office assistant secretary​.

What are the responsibilities of front desk?

tidy and supplied with all the necessary supplies

  • communicate with and welcome guests
  • Answer all the customers’ questions and address their complaints
  • redirect them when needed
  • packages and send them to appropriate destination
  • Prepare and manage outgoing mail
  • What is front desk clerk’s job description?

    A Definition of the Job Duties for a Front Desk Clerk Customer Service. Providing excellent customer service is one of the most important job duties of a front desk clerk. Computer Functions. As a front desk clerk you spend a lot of time in front of a computer. Problem Solving. Front Desk Presentation.

    What are the duties of a front desk assistant?

    Front desk assistants, also known as receptionists, are usually the first point of contact for anyone calling or visiting a business. They’re typically responsible for answering the phone, directing calls and greeting guests and may perform some administrative work, such as maintaining files or spreadsheets.

    What is the job description of a front desk agent?

    Position Description. A front desk agent answers phones, responds to emails, performs basic clerical duties, books reservations, handles customer inquiries, and solves any problems that may arise, ultimately helping to foster a positive image of a company.