How do I complain to EE?

How do I complain to EE?

EE All Customers – 18001 07953 966250 Letter, email webform or direct email Page 4 Over the phone is the quickest way to resolve your complaint however if you prefer you can also raise a complaint by sending a letter, completing our email webform or emailing us directly.

How do I send an email to EE?

BY EMAIL If you would like to send feedbacks or enquiries to EE by email, please use the online contact form. Alternatively, you may send an email to [email protected].

How do I contact EE business?

CONTACT EE BUSINESS

  1. EE sales. 9am – 7pm (Monday – Friday) 9am –5pm (Saturday ) Up to 100 employees – 0800 956 6100.
  2. EE upgrades. 8am – 7pm (Monday – Friday) 9am –5pm (Saturday ) EE customers can dial 150.
  3. Book an appointment with your local business consultant. 9am – 6pm (Monday – Friday) Request a call back.

Where can I complain about a company?

10 Effective Ways to Complain About a Company Online

  • Go to the company website.
  • Contact the Better Business Bureau.
  • Contact the Federal Trade Commission (FTC).
  • Check out the Ripoff Report.
  • Email [email protected].
  • Try Yelp.
  • Post on Planet Feedback.
  • Google your attorney general.

Is there an EE live chat?

Chat is available on any non-Samsung Android device with software version 5.0 (Lollipop) and above. The feature will be enabled by a device update and you’ll be invited to opt in to the service.

Is EE customer service open?

Open every day, all year round from 8am – 9pm Monday to Friday and 8am – 8pm Saturday and Sunday, our call centre teams work tirelessly to help you out with everything you need – from explaining your bill to helping you get the most out of your latest new phone. All handled in the UK, getting your stuff sorted quickly.

What is EE customer service?

+44 7953 966250
EE Limited/Customer service

How to contact EE business for business help?

CONTACT EE BUSINESS BUSINESS CUSTOMERS UP TO 100 EMPLOYEES – 0800 956 6100 100+ EMPLOYEES – Call 158 from your EE phone. Calls are free from your landline and mobile.

What happens if I make a complaint to EE?

When your complaint goes through Ombudsman Services, an independent assessor will review your complaint and make a decision about how to settle it. From 15 February 2016, customers who purchase their device or contract online can use the Online Dispute Resolution (ODR) Platform to signpost their complaint to EE.

Do you have to pay for EE calls?

Call charges are free from your EE mobile phone, however charges from another mobile network or landline may vary. If you’ve set up a Customer Services password, remember EE will never ask you to reveal it in full.

What should I do if I send a letter to EE?

If you send a letter or complete the email webform, please do not submit sensitive or personal information such as account security answers or payment information. If you need to update your account details, including payment information, please visit My EE or call Customer Services.